Frequently Asked Questions

Do I need to provide you with electronic drawing files?

No, you do not need to have electronic files. While they are our preference, we can initiate the drawings in-house; however, an engineering charge will apply.

What types of files do you need for programming?

In most cases we prefer that you send us DWG. or DXF. files. We have the best results if files are generated by AutoCad software. In the event you have 3-D files, we can accept SolidWorks, Rhino and several others.

Do you supply the material?

Yes we can. We can handle acquiring almost any material. We have several local suppliers that can provide us with the material you need in a timely manner. If you prefer, we can easily receive your material.

Do you have minimum quantities?

No, we do not. We do a fare amount of custom one-off components. We do projects from 1 to 10,000+ parts. Let us know your needs and we will do our best to achieve them.

How do you handle shipping?

All shipping costs are the customer’s responsibility. However, we are able to handle the scheduling of trucks, UPS and other shipping requirements.

What are your payment terms?

You can supply us with credit and bank references to establish an open account. Generally we request a deposit to cover material for new customers or work on a COD basis. We currently do not accept credit cards.